Keeping Your Canadian Number Active While Traveling
MapleSim ·
To keep your Canadian number active while traveling without paying expensive roaming fees, you must disable Data Roaming for your primary Canadian SIM while keeping the line itself turned on. By using a travel eSIM for all your data needs, your phone can still receive incoming SMS messages for two-factor authentication (2FA) and bank alerts over the cellular network or Wi-Fi, often without triggering daily roaming charges. This dual-SIM configuration is the most effective way for Canadians to stay connected globally while avoiding the standard $12 to $16 per day fees from major carriers.
The High Cost of Staying Connected
For many Canadian travelers, the dreaded "Roam Like Home" or "Easy Roam" text message from Rogers, Bell, or Telus is the first thing they see upon landing. While these services offer the convenience of using your home plan abroad, the costs add up quickly. A two-week family vacation to Europe or a six-month winter stay in the southern United States can result in hundreds, if not thousands, of dollars in roaming fees.
For snowbirds heading to the United States or Mexico, these fees are particularly painful. If you are spending three months in Florida or Arizona, paying $15 a day is simply not feasible. However, completely turning off your Canadian SIM card isn't always an option either. We live in an era of two-factor authentication where logging into your TD, RBC, or Scotiabank account requires a text code sent to your Canadian mobile number. If that SIM is sitting in a drawer back in Canada, you are effectively locked out of your financial life.
The Dual-SIM Solution
Modern smartphones, including most models from the last five years, support Dual-SIM technology. This allows you to have two active connections at once: your physical Canadian SIM (or eSIM) and a secondary travel eSIM. By using a service like MapleSim, you can purchase a data-only plan for your destination, such as Europe, and use it for all your Google Maps, social media, and browsing needs.
To ensure this works without extra charges, you must go into your phone settings and specify that the travel eSIM is the sole source for "Cellular Data." Crucially, you must also ensure that "Data Roaming" is toggled OFF for your Canadian SIM and ON for your travel eSIM. Before you depart, it is worth checking your device compatibility to ensure your phone can handle two active lines simultaneously.
Why Data-Only Plans?
MapleSim provides data-only plans, which means they do not come with a local phone number. For most travelers, this is actually an advantage. It prevents you from receiving unwanted local telemarketing calls and keeps your digital footprint simple. You will continue to use WhatsApp, iMessage, and FaceTime associated with your Canadian number, while the underlying data is provided by the local network at local rates.
Step-by-Step Configuration
Setting up your phone correctly is the difference between a $0 roaming bill and a $300 surprise. The installation steps are straightforward, but the order of operations matters.
For iPhone Users
- Go to Settings > Cellular.
- Under SIMs, select your Canadian Primary line and ensure "Data Roaming" is toggled OFF.
- Select your MapleSim travel eSIM and ensure "Turn On This Line" is ON and "Data Roaming" is ON.
- Set Cellular Data to use your travel eSIM.
- Ensure Allow Cellular Data Switching is toggled OFF. This prevents the phone from accidentally using your Canadian SIM if the travel eSIM signal is weak.
For Android Users (Samsung/Pixel)
- Go to Settings > Connections > SIM manager.
- Set Mobile data to your travel eSIM.
- Go to Mobile networks and ensure that "Data roaming" is only enabled for the travel eSIM, not your home SIM.
- On Samsung devices, you may need to check the "Auto data switching" setting and ensure it is disabled.
Regional Realities: US, Mexico, and Beyond
The American South: Florida and Arizona
For snowbirds, the choice of network matters. In Arizona, coverage in major hubs like Phoenix and Scottsdale is excellent, but if you head toward the Superstition Mountains or rural parts of the Mojave, you want a carrier with strong infrastructure. For more details, see our guide on the Best eSIM for Long Term Stays in Arizona.
In Florida, the coastal regions have dense 5G coverage, but internal rural areas can be spotty. When you use a travel eSIM, your phone will typically latch onto major providers like AT&T or T-Mobile. If you are a Telus customer, you might find our analysis of Telus US Roaming: Best Data Plans for Snowbirds helpful for comparing your current plan against the eSIM alternative.
Mexico and International Stays
In Mexico, carriers like Telcel offer the widest coverage, especially if you are traveling outside of Cancun or Puerto Vallarta. A travel eSIM allows you to access these local networks without the "International Daily" add-ons. The same applies to families heading to Asia or Europe; instead of paying $16 per day per family member, each person can have their own affordable data plan.
Comparison: Roaming vs. Travel eSIM
| Feature | Canadian Carrier Roaming | MapleSim Travel eSIM |
|---|---|---|
| Daily Cost | $12 - $16 CAD | Fraction of the cost |
| 2FA / SMS | Included (but triggers daily fee) | Included (Received for free*) |
| Data Limits | Uses your home bucket | Dedicated travel bucket |
| Setup | Automatic | Simple one-time setup |
| Local Number | No | No (Data-only) |
Note: Most Canadian carriers do not charge for incoming SMS messages received while abroad, provided you do not reply to them or answer any calls. Always check your specific carrier's policy regarding "incoming SMS" to be 100% certain.
Maximizing Wi-Fi Calling
Wi-Fi Calling is the "secret weapon" for Canadians abroad. If your carrier supports it, Wi-Fi Calling allows your phone to treat a data connection (like your travel eSIM) as if it were a local Wi-Fi network. This means you can often make and receive calls to Canadian numbers for free, as if you were standing in Toronto or Vancouver.
To use this, you must enable "Wi-Fi Calling" in your phone settings before you leave Canada. Once abroad, if your phone displays "Wi-Fi Calling" in the status bar (sometimes showing as "MapleSim Wi-Fi" or similar on iPhone), you can use your Canadian number for voice calls without triggering roaming fees. This is particularly useful for calling your bank or insurance provider while away.
Common Pitfalls to Avoid
- Answering the Phone: Even if you have a travel eSIM, answering a standard voice call on your Canadian number will trigger the daily roaming fee. Let calls go to voicemail and call back using a VoIP service or Wi-Fi Calling.
- Sending Outgoing SMS: Sending a text message from your Canadian number will also trigger the fee. Use iMessage (blue bubbles), WhatsApp, or Messenger for outgoing chats.
- Background Data: Ensure your Canadian SIM has data roaming disabled. If even a few kilobytes of data leak through, your carrier will charge you the full daily rate.
The bottom line
Keeping your Canadian number active while traveling doesn't have to be expensive. By leveraging the dual-SIM capabilities of your modern smartphone and a data-only eSIM from MapleSim, you can stay connected to your bank, receive 2FA codes, and keep your iMessage active while paying local rates for data. A few minutes of setup before you take off can save you hundreds of dollars by the time you return home.
Frequently asked questions
Will I be charged by my Canadian carrier if I only receive texts?+
Most major Canadian carriers do not charge for incoming SMS messages while abroad, but sending a reply or answering a call will trigger a daily roaming fee. Check your carrier's specific policy on incoming texts.
Can I use my Canadian number for 2FA with a data-only eSIM?+
Yes, as long as your Canadian SIM is active and 'Data Roaming' is turned off, your phone can receive SMS verification codes via the cellular network or Wi-Fi.
Do I need to unlock my phone to use a travel eSIM?+
Yes, your Canadian smartphone must be network unlocked to use a secondary eSIM. Most Canadian phones sold after December 2017 are unlocked by default.
Does a MapleSim eSIM provide a local phone number?+
No, MapleSim provides data-only plans. You will keep your Canadian number for apps like WhatsApp and iMessage, but you will not have a local foreign phone number.
What happens if I accidentally answer a call on my Canadian SIM?+
Answering a call will typically trigger your carrier's daily roaming fee (e.g., $15/day). To avoid this, use Wi-Fi Calling or messaging apps for voice communication.